Privacy Policy

For the purpose of this Privacy Policy:

Personal Data means any information that relates to an identified or identifiable individual, including but not limited to your name, email, phone number, shipping address, and payment details.
Service means the website and other online services provided by Kekka.
Usage Data refers to data collected automatically when you use our website, such as IP address, browser type, pages visited, etc.
Cookies are small text files placed on your device to enhance your experience on our website.

We collect the following types of information:

2.1 Information You Provide Directly

When you create an account, place an order, or communicate with us, we may collect:

• Name, billing/shipping address, email, phone number, and payment details.
• Order history and details of your purchases.
• Any feedback, surveys, or customer support inquiries you make.

2.2 Information We Collect Automatically

We may collect data when you interact with our website, such as:

• IP address, browser type, device information, and referring URLs.
• Pages visited, time spent on the site, and other browsing actions.
• Cookies and similar tracking technologies to enhance user experience.

2.3 Third-Party Sources

We may receive information about you from third parties, including payment processors, delivery services, or partners who help us with marketing and analytics.

We use your data for the following purposes:

• Order Fulfillment: To process and deliver your orders and provide related customer service.
• Account Management: To manage your account, preferences, and access to our services.
• Customer Support: To respond to your inquiries, complaints, and requests for assistance.
• Marketing & Promotions: To send you updates, newsletters, and promotional materials (only with your consent).
• Website Improvement: To analyze and improve the functionality, performance, and user experience of our website.
• Legal Compliance & Security: To protect against fraud, comply with legal obligations, and ensure the security of our services.

We will never use your data for purposes other than those specified here without your consent.

Kekka uses cookies and similar technologies to improve the functionality of our website and personalize your experience. These cookies help us:

• Remember your preferences and login details.
• Analyze how you use our website to enhance its performance.
• Provide personalized content and advertisements.

You can control the use of cookies through your browser settings. If you choose to disable cookies, some website features may not function properly.

We may share your data in the following situations:

• Service Providers: We may share your information with third-party vendors who assist us with shipping, payments, customer support, and marketing.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.
• Legal Compliance: We may disclose your information to law enforcement or regulatory authorities if required by law.

All third-party partners must adhere to strict privacy and security measures to protect your data.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We use industry-standard security measures, including encryption and access controls, to safeguard your personal information. However, please note that no data transmission or storage method is entirely secure, and we cannot guarantee 100% security.

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can correct or update any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to certain conditions.
• Opt-out: You can withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us at hello@kekka.com.

Your personal information may be transferred to and stored in countries outside your jurisdiction. By using Kekka services, you consent to the transfer and processing of your data in countries where privacy laws may differ from those in your country.

Kekka does not knowingly collect or solicit information from individuals under the age of 13. If we discover that we have inadvertently collected personal data from a child, we will take steps to delete such information as soon as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Address : 1. GSTIN: 03AAMCG3497L2Z3, SCO NO 7 SAI MARKET, Peer Muchalla, Zirakpur, SAS Nagar, Punjab PIN CODE: 140603
2. GSTIN: 27AAMCG3497L1ZU, Tirupati Vihar Booth No 5306 R-4/3051, Flat No. A/03 Papvinash Mandir RoadNear Balaji MandirLatur, Latur 413512 India

Email : hello@getkekka.com
Contact No. : +91-8047136453

Business hours : Monday–Friday, 10 AM – 6 PM IST